Field Service Engineer Qualitrol IT

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## Field Service EngineerItalyFind out how well you match with this jobJob ID9670
È essenziale assicurarsi di soddisfare i requisiti per questo ruolo; la preghiamo di leggere attentamente quanto segue.
**F
****ield Service Engineer – Italy
****Position Summary
**The Field Service Engineer is responsible for the installation, commissioning, site acceptance testing, maintenance, and repair of PowerStation, Transmission, Substation, and Transformer monitoring systems.
The role ensures high-quality service delivery, supports customer operations, and contributes to business growth through strong technical expertise and customer engagement.
This position requires extensive travel across Europe, with occasional assignments globally.
**Key Responsibilities
*** Execute installation, commissioning, site acceptance testing (SAT), maintenance, and repair activities on assigned equipment
* Plan and coordinate field service activities in collaboration with OEM and utility customers
* Deliver on-site customer training and technical support
* Diagnose and resolve technical issues, ensuring minimal system downtime
* Maintain accurate service reports and documentation in compliance with company standards
* Develop and maintain strong customer relationships to support service growth
* Identify and communicate commercial opportunities to Sales teams
* Provide customer feedback to Engineering, Quality, and Commercial functions




* Manage local spare parts inventory and ensure availability of critical components
* Ensure compliance with all health, safety, and environmental requirements
* Actively develop technical knowledge and stay current with product and industry advancements
**Key Performance Indicators (KPIs)
*** Achieve a minimum of 70% billable utilization (measured monthly)
* Contribute to regional Field Service revenue growth
* Maintain high levels of customer satisfaction based on formal feedback
* Demonstrate continuous improvement in product knowledge and technical capability
**Qualifications
*** Degree or diploma in Electrical or Electronic Engineering (or equivalent experience)
* Strong electromechanical aptitude and troubleshooting capability
* Experience xysqume within the utilities, power, or electrical engineering industry
* Ability to read and interpret electrical schematics and technical documentation
* Strong communication and interpersonal skills
* Valid driver’s license
* UK BESC, VCA VOL and/or BA4/BA5 certifications (e.g., Vinçotte, ELIA, ENGIE) H&S; certifications
* GWO offshore certification – advantageous
**Languages:
*** Italian, English, Portuguese
**Working Conditions
*** **Location:
** Home-based, with proximity to Rho (Milan), Italy preferred
* **Travel:
** Up to 75% travel within Europe and occasional global travel
* **Reporting Line:
** Field Service Manager – Europe#LI-PW1
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79d8kd