Resident It Technician - Segrate (Milan)
Pubblicato il 01-08-2026 - Hemmersbach in Milano
Role:
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an
L2 Onsite IT Technician
to provide advanced technical support to end users at our customers.
What about your responsibilities?
Independently resolve on-site incidents and service requests
Provide VIP user support
Deliver end-to-end Digital Bar / Walk-in centre support
Perform meeting room & AV support (Teams, Zoom, other vendor equipment's)
Act as hands-and-eyes support for server / network teams
Manage printer and MFP support
Support PC refresh activities
Manage ticketing system
Ensure compliance with service level agreements (SLAs)
Local stock management
Location: Segrate (Milano - fully onsite)
Temporary employment contract: 5 months
Please send your CV in English and we will be glad to share some more insights with you!
Requirements:
2-5 years of experience in IT support or a similar role
Experience in OS,
Apps and H/W installation and troubleshooting depending on project products
Strong knowledge of Windows *****, Office 365, and common enterprise applications
LAN/WAN and server room equipment's fundamentals knowledge
Familiar with ticketing system
Fluent in English and fluent Italian
Good organizational skills
Benefits:
Buddy program
International job opportunities
Onboarding program
Buoni pasto (Edenred, Sodexo, UP)
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.