01 ago - Campo di Ne
FH Collective - Academy
We are currently hiring Italian?speaking professionals for multiple projects within a leading international BPO company in Lisbon. These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience. COMPENSATION & RELOCATION PACKAGE Average gross monthly package: €1,350 OR €1,050 gross monthly package + accommodation package For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included). START DATES * 22 June ********* July **** Several projects are available, and candidates will be matched according to their experience, skills and business needs. AVAILABLE AREAS Customer Support, Content Moderation, Digital Operations, Payments & Order Support, Social Media Operations,
Travel & Hospitality Services ADDITIONAL BENEFITS * Paid training * Private health insurance * Holiday and Christmas bonuses * International work environment * Employee discounts and company perks * Career growth opportunities WHAT YOU'LL DO Depending on the project, responsibilities may include: * Supporting customers via phone, email and chat * Resolving account, payment, order and service–related queries * Reviewing and moderating online content according to platform policies * Managing reservations and customer requests * Processing documentation and operational tasks * Collaborating with internal teams to resolve complex cases * Delivering high-quality customer experiences REQUIREMENTS * Fluent Italian (C1–C2) * Good command of English (B2+) * Strong communication skills * Customer–oriented mindset * Previous experience in customer service, hospitality, content moderation, sales or operations is a plus * Ability to work in a multicultural environment * Flexibility to work rotational schedules when required #J-*****-Ljbffr
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