Senior Manager, Market & Customer Intelligence - Experteer Italy

03 ago - Roma
Experteer Italy

In this role you lead the Market & Customer Intelligence program across Medtronic EurAsia, turning market and customer signals into actionable insights. You will scale the intelligence capability with governance and a clear operating model, partnering with cross-functional teams to influence portfolio decisions and regional strategy. You drive ongoing intelligence cycles and adoption, strengthening decision-making at senior levels. You will work in a global, mission-driven environment focused on transforming healthcare through integrated services and data-driven insights.flexible benefits packageLead the Market & Customer Intelligence Program and translate pilot learnings into a scalable operating model and governanceDefine and execute a 12–18-month rollout roadmap across functions, countries and use casesRun monthly, quarterly, and annual intelligence cycles and synthesize inputs into actionable insightsIntegrate signals from multiple sources into clear,



decision-ready narrativesMaintain high-quality standards and relevant decision frameworks for business outcomesDrive adoption across teams via enablement, support, and stakeholder engagementTrack KPIs, identify gaps, and iteratively improve processes to establish the capability as a trusted enterprise assetAdvanced degree in business, healthcare, economics, engineering, or a related fieldSignificant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformationProven track record of leading large, cross-functional and multi-country programsStrong understanding of AI-driven analytics, machine learning concepts, and data management (e.g., data lakes/warehouses)Excellent strategic thinking and ability to translate business needs into AI-enabled solutions and clear insightsStrong stakeholder management with experience influencing senior leaders and scaling pilots to business-as-usual; fluent in English (additional languages a plus)

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