Customer Service and Business Administration Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79g20c

ppbCustomer Service and Business Administration Specialist /b /p pWe believe warmth is a key of life, thus TESY has focused its desire, drive and innovation to offer the best heating and water heating appliances. /p pFor more than 30 years TESY has been one of the most innovative and leading companies in the production of electric water heaters, indirectly heated water tanks, electric heating appliances, heat pump water heaters in Europe. TESY has a presence in more than 65 countries on 4 continents. The company has more than 1 100 dedicated and motivated employees of 23 nationalities in different parts of the world. /p pThe drive to give more to our clients has been the pillar of the company and a constant value in our dynamic development. TESY has changed the water heating boiler market not only in Bulgaria, but on a global scale as well. /p pOur success throughout the years has been driven by our international team of young, intelligent and ambitious professionals who put their hearts and minds into bringing warmth into millions of homes. We are committed to fostering an environment where our people can thrive and realise their full potential. /p pIn order to continue our mission, we are looking for a motivated and dedicated person to work at the position of bCustomer Service and Business Administration Specialist. /b /p pbJoin us today. /b /p h3Position Profile: /h3 ulliReceiving and processing customer orders and requests /liliChecking stock availability in the ERP (SAP) system and, where necessary, placing replenishment orders, following up on order completion with the related departments in the company /liliAccountable for the accuracy of the customer orders data input and update of customer accounts /liliResponsible for organizing shipments of finished products with the help of Logistics department and sending of related documents to the partners issued by the ERP system /liliPreparing and sending pre-shipping advice to 3PL for capillary distribution and other related documents /liliChecking and updating pricelists and other commercial conditions in the ERP system /liliResponsible for the fast and correct response to customer requests, proactively providing updates on orders and expected deliveries, as well as for receiving anycustomer complaints and forwarding them to the relevant internal stakeholder(s) for resolution /liliConducting written and verbal communication with partners, providing support and issuing all necessary documents, e.g. credit notes /liliProvide office and administrative support – handling incoming and outgoing phone calls and correspondence, filing, office consumables, preparing needed reports for accounting purposes, communication to accounting company, preparing payments, etc /liliAssist with the preparation of documents, proposals, translations, letters, reports /li /ul h3Position Requirements: /h3 ulliEducation: University degree in economics or technology /li /ul ulliProfessional experience: /liliAt least 2 years of professional experience in a similar position /liliExperience with documents and logistics /liliGood understanding of MS Office /liliGood understanding of ERP System /li /ul ulliInter-personal skills: /liliResponsible, self-motivated and well-organized individual /liliExcellent communication and interpersonal skills /liliAbility to solve problems effectively and to meet deadlines /liliAbility to prioritize different tasks /liliOutgoing, open and honest personality /liliStrong team player /li /ul h3Join the team of TESY and in return you will be provided with: /h3 ulliOpportunity to join an internationally recognized company with high working standards and collaboration with different teams and people /liliIndividual career path – management and professional career growth, enhanced by learning and development programs and customized trainings /liliCorporate events and team-buildings /liliCareer advancement in the company after shown results /li /ul pOnly short-listed candidates will be contacted. All applications will be treated with strict confidentiality. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79g20c