Resident IT Technician - Milan (North)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79gvid

Onsite level 2 IT support for your users in hardware and software problems
- Italy - Milan
- Professionals
- Full-time **—** Your Benefits **—****: - Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- International environment- Meal voucher- Onboarding program**Your skills**: - Previous experience in 2nd Level IT Support
- Familiar with ticketing systems
- Good English
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
- IT Asset Management **Your Tasks**:
As an IT Technician you will be in charge of providing IT support services in Milan to one of our most important customer. Location: Milan (North) Main tasks will be: - Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing
Equipment and any other authorized peripheral equipment and devices
- Perform general preventative maintenance tasks on devices and software




- Follow and execute instructions provided by Subject Matter Experts
- Provide onsite hand and eye support to Customers
Accurately record, update and document requests using the IT service desk system
- Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
- Contribute towards reporting as per customer requirement **Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79gvid