03 ago - Italia
Azienda importante del settore
Join Mercier Consultancy MD as an Italian Speaking Travel Consultant and embark on a rewarding career while enjoying the stunning beauty of Greece! In this remote role, you will assist Italian-speaking clients in planning their perfect travel experiences, blending your love for travel with exceptional customer service.
Key Responsibilities
- Assist Italian-speaking clients via phone, email, and chat, providing exceptional support for their travel inquiries.
- Offer tailored advice on travel packages, destinations, and lodging that meet client needs and preferences.
- Create customized travel itineraries that showcase clients’ interests and ensure enjoyable experiences.
- Address and resolve customer concerns and inquiries efficiently, striving for high satisfaction levels.
- Maintain accurate records of client interactions and preferences in our CRM system for smooth follow-up.
- Stay updated on the latest travel trends and notable destinations to provide relevant and exciting recommendations.
- Fluency in Italian (both written and spoken); proficiency in English is highly advantageous.
- Previous experience in travel consulting, customer service, or a related field is preferred.
- A genuine passion for travel and good knowledge of various destinations and cultures.
- Strong communication and interpersonal skills, dedicated to delivering excellent customer service.
- Able to effectively address customer complaints and provide tailored solutions.
- Comfortable with CRM systems and standard software applications.
- Self-motivated and capable of thriving in a remote work environment.
- Enthusiastic about the opportunity to work remotely while enjoying the beauty of Greece.
1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Premio
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...
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