Italian speaking Customer Service roles in Sofia Bulgaria - Relocation Package

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79hgay

Mercier Consultancy is excited to announce openings for Italian Speaking Customer Service Representatives in Sofia, Bulgaria, featuring a comprehensive relocation package to assist you with the transition! We are seeking passionate individuals dedicated to providing exceptional customer support to our Italian-speaking clients.

As a Customer Service Representative, you will be the first line of contact for our Italian-speaking customers, handling their inquiries, resolving issues, and ensuring a seamless experience with our services. Your contributions will be vital in enhancing customer satisfaction and loyalty.

Responsibilities

- Deliver excellent customer service in Italian and English across various communication channels
- Address customer inquiries, issues, and requests promptly and professionally
- Document all customer interactions accurately in our customer relationship management system
- Collaborate with internal teams to ensure timely resolution of customer challenges




- Gather and analyze customer feedback to support service improvements
- Stay informed about product offerings and company updates
- Engage in ongoing training to enhance customer service skills

- Fluency in Italian and English, with excellent communication abilities
- Previous experience in customer service is preferred, particularly in relevant fields
- Strong problem-solving skills and a customer-focused attitude
- Able to manage multiple tasks in a dynamic environment
- Attention to detail and good organizational skills
- Enthusiastic about delivering outstanding customer experiences
- Knowledge of CRM systems and customer support tools is an advantage

Competitive Monthly Salary

Relocation paid to Bulgaria

Help finding apartment

Paid training and growth possibilities

and more

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79hgay