03 ago - Trieste
Azienda riconosciuta
Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time
Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.
Role Overview
As a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.
Key Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate and clear information about products and services
- Resolve customer issues efficiently and professionally
- Maintain high levels of customer satisfaction
- Follow internal policies, procedures,
and quality standards
Working Schedule
- Monday to Saturday: 09:00 – 23:00
- Sunday: 10:00 – 19:00
- Rotational shifts within these hours
Salary and Benefits
- Gross monthly salary: €1,900
- Full on-site training and ongoing support
- Modern office environment in Sofia
- Multilingual and international team
- Career growth and internal mobility opportunities
Requirements
- Slovenian: fluent/native
- English: B2 level
- Excellent communication and customer-focused skills
- Ability to work on-site in Sofia
- Flexibility to work rotational shifts
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