Customer Service Agent Slovenian speaker

03 ago - Udine
Gruppo importante

Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

- Handle inbound customer queries via phone, email, or chat

- Provide accurate information on products and services

- Resolve issues efficiently and professionally

- Maintain high customer satisfaction standards

- Follow company policies and procedures

Schedule

- Monday to Saturday: 09:00 – 23:00

- Sunday: 10:00 – 19:00

- Rotational shifts within these hours

Salary & Benefits

- Monthly gross Salary: €1,900/month

- On-site role with full training and support

- Opportunity to work in a multilingual environment

- Career growth opportunities within the company

Requirements

- Slovenian + English (fluent)

- Excellent communication and customer service skills

- Ability to work on-site in Sofia

- Flexibility to work rotational shifts

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