Business Systems

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79i1v6

Role Purpose

This role is responsible for the continuous improvement and optimisation of EXA’s billing processes, reporting and platforms. Given the direct impact on customer experience and financials, we are seeking a detail-oriented and analytical business systems and reporting analyst to support billing transformations, data quality, reporting, and billing integration activities.

The role is responsible for ensuring accurate invoicing, maintaining billing integrity, optimizing system workflows, and partnering with cross-functional teams to improve operational efficiency, automation, data visibility and control. The ideal candidate combines strong analytical skills with a strong understanding of billing processes and will work under the supervision of the Billing Director.

The role will liaise cross-functionally with the Finance, IT, ECH teams and the broader business from a Usage-t0-Cash standpoint utilising Salesforce and Oracle platforms.

Key Responsibilities
- Collaborate with Finance, IT,



ECH and the broader business to resolve billing and system-related issues through analysis, root cause identification, and cross-functional coordination
- Analyse billing data to identify discrepancies, trends, root causes, and process improvement opportunities while ensuring compliance with company policies, contractual requirements, and financial controls
- Improve billing processes, including but not limited to invoice generation, validation, adjustments, reconciliations, controls, exception management, and data quality checks, to ensure revenue is billed timely, accurately and in compliance with local legislation
- Recommend and implement automation solutions to improve efficiency and reduce manual processes, strengthen controls, and improve data accuracy
- Develop billing requirements, maintain process documentation and training materials to provide technical guidance or training to staff on billing software, reporting and enhancements
- Assist with system implement

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79i1v6