Stock Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79i2h0

GENERAL ROLE The Stock Operations Manager ensures an optimal management of the store stocks to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the other teams. He/She is responsible for all physical and the corporate software product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures.
The Stock Operations Manager reports to the In-store Operations Director and is responsible for the Stock Operations Team (Stock Operations Supervisors, the Stock Controllers and the Stock Supports).
The Stock Operations Manager successfully manages all the operations activities, leading and supporting the development of their team with highest integrity, actively embodying Hermès culture and values.
Main Responsabilities
Team and transversal management
Manage the Stock Supervisors and organize the day-to-day work;
Set objectives, do the appraisal for the year and provide regular feedbacks;
Train, coach and develop the team;




Liaise with the Store Director, the Sales Department Managers, the Customer Experience Manager, the Security Manager, the Administration Manager and the Facility Manager.
Liaise with corporate management (in the people of the Subsidiary Operations Team, the Merchandising Team, and the Internal Control Manager);
Be the entry point at store level for all questions and issues related to the stock;
Assign corrective actions to store team members in case of stock related issue;
Contribute actively to team meetings organized by Store Director and during morning briefing to report on operational issues and stock related KPIs.
Day-to-day operations and controls for a perfect stock accuracy
Manage, supervise and support the team on processing all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows;
Monitor and organize /perform the cancellation and reinte

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79i2h0