It Service Quality Manager: Aiops & Executive Reporting

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79j5en

Experteer Italy is seeking a strategic ITSM leader to own and optimize IT Service Management processes within the GCC Quality Management team, supporting GOSP Infrastructure Operations across Europe.
You will collaborate with cross-functional stakeholders to drive quality improvements, including AIOps, and prepare fact-based actions and KPI-driven insights for executive decisions.
You will design dashboards and reports tracking KPI volumes and trends, maintain improvement action plans with
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79j5en