Center Operations Coordinator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79lpc7

ppIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose. /p pJoin us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families. /p pWith a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. /p pDon’t just take our word for it our people have spoken. According to the Great Place to Work survey: /p ul li96% feel good about how we support the community /li li94% are proud to tell others they work at the USO /li li92% say their work has special meaning it's not "just a job" /li li91% felt welcomed from day one /li liOver 88% agree all employees are treated fairly, regardless of race or gender /li /ul pThe Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities. /p h3Principal Duties and Responsibilities (*Essential Duties) /h3 ul liMeet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution.* /li liAssist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence.* /li liMonitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment,



and monitor supply inventory and replenish stock.* /li liHelp to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues evaluations of USO Center operations and program delivery.* /li liAssist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center’s social media presence by maintaining the Center’s website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center’s social media content adheres to USO guidelines. /li liAnswer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases. /li liMay guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales. /li liMay be required to operate a USO or personal motor vehicle. /li liOther duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders. /li /ul h3Job Specifications /h3 ul liHigh school diploma or equivalent. /li li0-2 years work experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. /li liStrong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. /li liMust be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs. /li liAble to achieve desired results while working collaboratively in a team environment. /li liDemonstrated proficiency in written and oral communications. /li liGeneral knowledge of military community preferred. /li liDemonstrated ability to exercise sound judgement related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. /li liWorking knowledge of basic business functions.



Able to perform basic math and follow proper cash/donation handling and reporting procedures. /li liGeneral knowledge of safe food handling and storage practices. /li liAbility to design format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred. /li liProficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred. /li liAbility to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license. /li liAbility to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions) /li liMust be a strong advocate of the USO’s mission. /li /ul h3Details /h3 ul liThis position is located in Naples, Italy. Preference will be given to local candidates within commuting distance to the location. /li liThis position does not offer logistical support. /li liResume and cover letter are required for full consideration. /li liBackground check education, criminal and driving required. /li liThe statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. /li /ul pIf that’s not enough to convince you, here are some bdirect quotes from employees: /b /p ul liThe organization truly cares about the people who work here. /li liThere is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. /li liEveryone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. /li liThe mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. /li liThe mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79lpc7