02 ago - Cagliari
Amdistributori
AM Automatic Machinesis looking for aTechnical Support Employeeto strengthen our assistance team.
Responsibilities:Provide remote support to field technicians for fault resolution
Assist in configuration changes and explain product functionalities
Analyze technical issues remotely
Open service tickets to report malfunctions
Requirements:Experience: At least 5 years in a similar role (technical support and maintenance)
Skills:Basic knowledge of electronics and IT
Strong planning skills and ability to work toward objectives
High learning aptitude
Preferred: basic knowledge of data networks
Soft Skills:Goal-oriented and flexible
Excellent communication and interpersonal skills
Problem-solving and proactive attitude
What we offer:Initial training on our products
Salary (RAL) based on experience,Metalworking National Contract (CCNL Metalmeccanico)
Location: Brescia or nearby province
Working Hours:Full-time
Monday to Friday
Contract Type:Company cafeteria
Additional Compensation:Performance premio
Overtime pay
Thirteenth-month salary
Experience:Technical Support Employee: 3 years (preferred)
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