04 ago - Veneto
FH Collective - Academy
We are currently hiring Italian‑speaking professionals for multiple projects within a leading international BPO company in Lisbon.
These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.
COMPENSATION & RELOCATION PACKAGE
Average gross monthly package: €1,350
OR
€1,050 gross monthly package + accommodation package
For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).
START DATES
- 22 June 2026 – 15 July 2026
Several projects are available, and candidates will be matched according to their experience, skills and business needs.
AVAILABLE AREAS
Customer Support, Content Moderation, Digital Operations, Payments & Order Support, Social Media Operations, Travel & Hospitality Services
ADDITIONAL BENEFITS
- Paid training
- Private health insurance
- Holiday and Christmas bonuses
- International work environment
- Employee discounts and company perks
- Career growth opportunities
WHAT YOU'LL DO
Depending on the project, responsibilities may include:
- Supporting customers via phone, email and chat
- Resolving account, payment, order and service–related queries
- Reviewing and moderating online content according to platform policies
- Managing reservations and customer requests
- Processing documentation and operational tasks
- Collaborating with internal teams to resolve complex cases
- Delivering high-quality customer experiences
REQUIREMENTS
- Fluent Italian (C1–C2)
- Good command of English (B2+)
- Strong communication skills
- Customer–oriented mindset
- Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
- Ability to work in a multicultural environment
- Flexibility to work rotational schedules when required
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