Chatbot & Digital Channels Strategist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79oupv

Wellhub is hiring a Digital Channels Specialist to join the Business Transformation team in Brazil. The role focuses on providing insights and action plans for FAQ and Email automation channels, leveraging data to improve performance and user experience.
As a cross‑channel specialist, you will work with the Zendesk tool, UX writing, and data analysis to drive improvements in the Help Center and customer journeys while collaborating with tech teams to resolve issues and optimize digital channels.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79oupv