Senior Process Analyst
Pubblicato il 02-08-2026 - Crif in Bologna
ppEmpowering the evolution of Global Technologies by defining and enhancing GT processes, facilitating their implementation and verifying compliance with audits, checking and validating the quality of deliverables, maintaining a data-driven approach through KPI monitoring and driving continuous improvement of the skills of GT people.
/p h3Responsibilities /h3 pTo be part of the team that implements Quality Assurance organizational standards, processes, tools, metrics and methodologies to ensure that Global Technologies has the right mix of methodologies, tools, and skills to be CRIF's business partner, delivering quality products and services.
/p pTo be part of the team of Process Quality Consultants, which provides consultancy and facilitation for IT processes implementation (including Cloud and AI processes), as well as coaching agile teams in implementing the Agile methodology.
/p pSpecifically: /p ul liPlans and schedules activities and propose corrective actions to stay on schedule.
/li liExecutes activities following agreed plans and schedules, implementing the methodologies defined at organization and project level.
/li liWork with professionalism, structure and method, focusing on continuous improvement and innovation /li liAccepts and meets challenging schedules.
/li liIdentifies risks and issues affecting her/his activities and proposes preventive and corrective actions.
/li liAnalyses feedback from customers regularly to identify their needs, clarify expectations, understand their definitions of quality and guide their quality improvement process.
/li liImplements Quality Assurance organizational standards, processes, tools, metrics and methodologies.
/li liProposes process improvements related to her/his activities.
/li liGrants the application of company security policies and guidelines.
/li liIs a problem solver.
/li liRegularly operates in a multi-country, multi-cultural environment encouraging collaboration and proactive approaches to overcome challenges.
/li liTypically operates under general supervision, with degrees of autonomy increasing with experience.
/li liProactively contributes to team goals by integrating her/his own work with peers' one and by fostering a Teamwork attitude.
/li liContinuously improves her/his own technical skills.
/li liContinuously improves her/his own communication skills.
/li /ul h3Must have /h3 ul liBachelor's degree in computer science or information systems, mathematics, physics or related discipline, or an equivalent education, or demonstrated experience on the subject.
/li liB2 English Level (intermediate) according to Common European Framework of Reference for Languages.
/li /ul h3Nice to have /h3 ul liITIL Foundation.
/li liCAPM/PMP Certification.
/li /ul pWe offer a safe and inclusive environment where colleagues are encouraged to think outside the box.
CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle.
We aim to attract and retain the best people and embracing gender, age, culture, religion and disability diversity /p pType of contract: permanent /p pThe Annual Salary for this position starts from b€****** /b gross per year.
/p pThe level of classification will be determined during the selection process based on the candidate's profile and in accordance with the National Collective Labour Agreement (CCNL) for the Tertiary, Distribution and Services sector.
/p pThe final compensation package, including any variable components (such as MBO) or additional benefits, will depend on the assessment of the candidate's profile against the role requirements.
/p /p #J-*****-Ljbffr