ph3Customer Service Back Office Engineer - Water Utility Division /h3 pIn this role you support customers and sales teams with technical sizing, system solutions, and specifications for water utility applications. You will help ensure accurate quotations, guide tenders and projects, and contribute to value-added services within a collaborative CSSC Back Office team. You’ll work to strengthen relationships and drive business growth by delivering reliable technical support. This position offers a growth-focused environment with opportunities to impact water solutions at scale. /p ul liFlexible working hours and hybrid work opportunities /li liAnnual premio /li liHealth insurance /li liThree additional paid volunteering days per year /li liTraining and development programs /li liProvide technical support on product sizing, applications, system solutions, accessories, installations,

and pricing /li liHandle customer inquiries and prepare accurate quotations per Grundfos service standards /li liSupport sales teams on tenders and projects with sizing, specifications, calculations, delivery information, and operation maintenance guidance /li liIdentify business opportunities and refer them to external sales teams /li liContribute to value-added services that improve customer experience and relationships /li liBachelor's degree in Mechanical, Electrical, Environmental Engineering, or related technical field /li liMinimum 2 years of experience in technical customer support, application engineering, or similar role (pumps, water systems, or industrial equipment) /li liKnowledge of product sizing, hydraulic calculations, and system design /li liStrong communication skills with ability to explain technical concepts clearly /li /ul /p #J-18808-Ljbffr

Customer Service Back Office Engineer - Water Utility Division

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