Order Fulfillment Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79qro1

Passionate about driving results?

At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our industry can do. We’re empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover extraordinary* every day.

Purpose and main priorities of the role
The role is responsible for ensuring the efficient and timely execution of customer orders by coordinating production scheduling, shipment planning, and warehouse logistics. It aims to optimize service KPIs (such as OTIF and OTD), enhance operational efficiency, and improve customer satisfaction through effective cross‑functional collaboration.

Responsibilities

You will schedule the slitting machines in line with the service objectives defined by the Business Unit’s Supply Chain management (OTIF and OTD).

You will manage the planning of shipments to national and international customers, ensuring compliance with service timelines.

You will oversee the handling of finished, semi‑finished, and raw materials in the factory warehouses, either directly or through external providers.

You will collaborate on proposing and implementing process improvement projects aimed at optimizing service KPIs, production efficiency, and order management.

You will manage KPI reporting in accordance with company standards.

You will interface with Customer Service, handling order confirmations and striving to best meet customer needs.

You will liaise with external logistics and warehousing providers, analyzing data and identifying trends (e.g., stock coverage, lead times).





Qualifications

Bachelor’s or master’s degree in engineering or economics will be considered a plus

At least 5 years of experience in the industrial sector, with a background in Industrial Planning

Strong analytical skills and problem‑solving capabilities

Excellent interpersonal skills and the ability to collaborate effectively with cross‑functional teams

Strong leadership and managerial skills, including the ability to lead teams, delegate responsibilities, and drive performance in a dynamic environment

High level of proactivity, energy, and a strong sense of responsibility

Excellent communication skills and the ability to influence stakeholders at various levels

Ability to manage stress and handle high workloads with resilience

Advanced proficiency in IT tools (e.g., Excel), including ERP systems

Result‑oriented mindset, pragmatism, and a customer‑centric approach

Italian (good knowledge), English (excellent), Spanish is a plus

You will be able to actively contribute to the ambitious goals that Fedrigoni is achieving in becoming the global industry leader, by ensuring accuracy of records and reporting on collection activity. Being part of Fedrigoni Group means joining an organization with Italian roots that operates all over the world and becoming part of a story that has looked to the future since 1888.

Selection Process
You will meet the HR Business Partner and the Plant Director.

Ready to start your exciting new journey with us? Come Discover Extraordinary* Every Day.

We are happy to make any reasonable adjustments to the recruitment process to accommodate your needs. We are committed to ensuring that every person feels connected, that their uniqueness is valued and celebrated and that everyone feels that they belong.

This is why providing our people with a flexible and welcoming work environment is one of our top priorities. Learn more about life at Fedrigoni: https://fedrigoni.com/en/work-with-us/

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79qro1