Supervisor H/F - Firenze Rinascente

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Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, the brand was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting‑edge design, while continuing to perpetuate Ariane's legacy.

With more than 400 of its own points of sale, APM Monaco is expanding and plans to open new stores worldwide, including a new location in Firenze Rinascente. We are recruiting a Supervisor on a permanent contract to join our team.

Sales

- Achieve sales targets

- Analyse sales reports and data to determine business needs and implement strategies

- Define individual objectives for sales consultants

- Motivate team members and ensure understanding of KPIs to improve performance

- Collaborate with the marketing team

Customer Service

- Ensure quality of customer service

- Maintain communication with customers





- Resolve customer complaints and support decisions made by sales advisors

Operations

- Maintain the shop’s presentation, organisation and upkeep

- Ensure payment procedures are followed

- Monitor expenditure on blinds

- Set up staff schedules as required

- Manage inventory and ensure staff are trained in POS usage

- Maintain good communication with company members and other stores

Visual Merchandising

- Improve and maintain merchandising guidelines

- Ensure the store is clean, organised and compliant with management guidelines

- Collaborate with logistics and marketing teams to ensure the correct product range

- Identify and communicate defective products promptly

- Communicate stock requirements

Human Resources

- Participate in recruitment, training and development of staff<

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79qsf9