SMB Account Manager

04 ago - Milano
Altro

Overview
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In this role, you will build and grow strategic partnerships with top restaurant partners to drive mutual growth. You’ll leverage data-driven insights and cross-functional collaboration to optimize partnerships and maximize impact for both partners and Glovo. You will nurture long-term relationships, understand partner goals, and translate insights into strategic actions and measurable revenue improvements. This is an opportunity to influence how partners succeed on a leading global delivery platform and shape go-to-market strategies. You will work in a fast-paced, collaborative environment that values data, execution, and notable impact.
Responsibilities
Build and maintain strong, long-term relationships with restaurant partners
Provide strategic guidance by understanding partner goals and challenges
Analyze data to drive operational excellence, growth, and profitability
Drive revenue growth through smart promotions, marketing activations, and menu optimization




Own partner revenue performance and drive measurable growth
Collaborate with Marketing, Operations, Finance and Customer Service to deliver customised solutions
Qualifications
2-3 years in high-performance sales, account management or business consultancy
Experience in FMCG, tech, food-hospitality, or on-demand delivery preferred
Bachelor in Business Administration is a plus
Proven track record of exceeding KPIs
Problem-solving with a data-driven, analytical approach
Organized, proactive xysqume with strong time management and prioritization
Knowledge of internal tools (Google suite); Salesforce is a plus
Native level of Italian; English proficiency
CV to be submitted in English
Benefits
Highly competitive variable premio paid quarterly
Top-notch private health insurance
Wellhub plan with gym access
Monthly Glovo credit
Flexible work arrangement (two days from home)
Work from anywhere up to three weeks a year with enhanced parental leave
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