Operations Excellence Support
Pubblicato il 04-08-2026 - Altro in Genova
We’re hiring an Operations Excellence Support
Atlantic Gate is a dynamic, mid-sized international freight forwarding company with a strong global footprint and a focus on integrated logistics solutions. With our own offices worldwide and a trusted partner network, we deliver seamless, reliable, and cost-efficient logistics services across global markets.
As we continue to grow, our Genoa office plays a key role in strengthening our operational excellence and supporting our international expansion.
Your Role
As Operations Excellence Support, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our core systems and processes.
You will act as the first point of contact for operational systems (TMS, CRM, quotation platforms), supporting users, maintaining data quality, and contributing to process optimization across the business.
This is an excellent opportunity for someone who enjoys working at the intersection of operations, systems, and continuous improvement in an international environment.
Key Responsibilities
Administer and maintain core operational systems (TMS, CRM, quotation and contract platforms), including user management and data integrity
Provide first-line support to operational teams, troubleshoot issues, and coordinate resolutions with IT and system providers
Ensure adherence to system workflows, SOPs, and data quality standards,
identifying and addressing process gaps
Support system enhancements, testing, and rollouts, working closely with internal teams and external vendors
Develop and maintain training materials and support onboarding and user training initiatives
Perform data quality checks and support operational reporting, dashboards, and data analysis
Collaborate across Operations, Finance, IT, and Commercial teams to drive continuous improvement and operational efficiency
Your Profile
Degree in Logistics, Business, Supply Chain, IT, or a related field
Experience in freight forwarding, logistics operations, or systems support is a strong advantage
Familiarity with TMS, CRM, ERP, or similar systems
Strong analytical and problem-solving skills
Structured, detail-oriented, and process-driven mindset
Excellent communication skills and ability to work cross-functionally
Why Join Atlantic Gate?
Work in an international, fast-growing logistics company
Exposure to global systems and cross-regional operations
Play a key role in driving operational excellence and system improvements
Opportunities for learning, development, and career progression
Collaborative and entrepreneurial working environment
Interested?
Join us and be part of shaping the operational backbone of a growing global logistics network.
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