Spanish-Speaking Customer Service Representative

04 ago - Firenze
Cross Border Talents

Spanish-Speaking Customer Service Representative

Start Dates: Multiple openings in January & February

Work Setup: On-site or Remote (location-dependent)

Schedule: 40 hours/week, 8-hour rotating shifts

Relocation: Full relocation package available for those moving abroad

About the Role

We are looking for Spanish-speaking Customer Service Representatives to join international teams supporting global brands. You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.

Key Responsibilities

- Deliver customer support in Spanish through phone, email, and chat
- Resolve product/service inquiries and technical issues
- Maintain high customer satisfaction and professional communication
- Follow internal procedures and quality guidelines
- Collaborate with team members to solve customer concerns




- Keep accurate notes of customer interactions

Requirements

- Fluency in Spanish (C1/C2)
- Good level of English (B1+)
- Customer-oriented mindset
- Strong communication and problem-solving skills
- Ability to work in rotational shifts
- Customer service experience is an advantage, but not mandatory

Relocation Package

- Paid flight
- Airport pick-up
- 2 weeks accommodation
- Full support with paperwork and onboarding

What We Offer

- Multicultural work environment
- Growth opportunities
- Full training provided
- Remote options available in some locations
- Stable and long-term job contract

Interested?

Send your English CV to (email hidden) or via whatsapp to : +212642187907

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