04 ago - Venezia
Four Seasons
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.
About the Role
The Hotel Assistant Manager oversees daily Front Office, Guest Experience, and when required Concierge operations,
ensuring a seamless luxury guest experience consistent with Four Seasons standards. Acting as Manager on Duty, the role ensures smooth hotel functioning, exceptional guest care, and strong interdepartmental coordination.
What You Will Do
- Manage the daily operations of the Front Desk, Guest Experience, and Concierge teams.
- Serve as Manager on Duty in the absence of senior management, responding quickly to emergencies and operational issues.
- Coordinate guest arrivals, departures, and special requests, ensuring personalized service for Special Attention Guests, Return Guests, and Groups.
- Interview, train, schedule, and evaluate team members, promoting growth and engagement.
- Partner cross‑functionally with Sales, Catering, Housekeeping, and other departments to ensure flawless operations.
- Oversee financial and credit procedures
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