Global Retail Operation Specialist - Maternity Cover
Pubblicato il 04-08-2026 - Valentino in Milano
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
We are looking for a Global Retail Operation Specialist
- Maternity Cover to be hired for a maternity leave substitution based in Milan.
Main Duties and Responsibilities:
- Support daily store operations by assisting the Global Retail Operations team and regional referents in managing priorities, tracking tasks, and ensuring alignment across markets.
- Assist in the implementation of new projects and tools, coordinating multiple activities and liaising with HQ departments and store teams to ensure timely execution.
- Support project coordination of the Voice of Clients and Close the Loop projects by monitoring survey outcomes and follow up with internal stakeholders (e-commerce, customer care, retail) to drive corrective or preventive actions.
- Support no-core goods management by assisting in the forecasting and allocation tracking of packaging, stationery, uniforms, and store tools.
- Support the RFID project by monitoring store usage, identifying gaps, and proposing specific action plans to improve compliance and efficiency.
- Ensure strong inventory control by tracking key indicators, identifying anomalies, and supporting the implementation of corrective actions.
- Assist in mapping store procedures and technical processes to draft and coordinate the publication of global retail operations guidelines.
- Monitor and analyze operational KPIs to assess store performance, identify inefficiencies, and support data-driven decision-making through regular reporting on areas such as end-of-season returns, stock discrepancies, consignments, discounts, store transfers, and omnichannel performance.
- Provide first-level technical support to stores for digital tools, retail systems, and omnichannel platforms, coordinating with IT partners to resolve issues and escalate when necessary.
- Develop and deliver training materials to support the adoption of new tools and processes, ensuring store teams are equipped with clear and effective guidance.
- Create memos and presentations for Top Management as requested.
- Perform other duties as required to support the Retail Operations function.
Requirements:
- Bachelor’s degree in Economics, Business, Management, or a related field; a Master’s degree is a plus.
- Previous experience in Retail Operations, Project Coordination, or Consulting is a plus
- Strong organizational and multitasking skills with attention to detail
- Analytical mindset with proficiency in Excel and PowerPoint, knowledge of reporting tools and AI is a plus
- Excellent communication skills and ability to work cross-functionality
- Proactive, collaborative and eager to learn in a fast-paced environment
- Fluent in English and Italian, additional languages are a plus
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.