Automotive Flying Doctor (Diagnostic Technician)
Pubblicato il 04-08-2026 - Msx International in Campagna
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues
.
You'll be the escalation point when others can't fix it — helping reduce downtime and deliver first-time-right repair s.
What you'll
- do:Support dealerships and repairers on-site and remot
- elyDiagnose and resolve complex electrical, electronic, and drivability fau
- ltsUse OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterizat
- ionIdentify root causes using wiring diagrams and technical documentat
- ionSupport both individual cases and wider technical issues across fle
- etsCreate clear technical reports and case upda
- tesCoach technicians and provide hands-on guida
- nceFeed recurring issues into continuous improvem
ent
What you br
- ing:Strong experience in automotive diagnostics / technical support / workshop or field ser
- viceProven ability to fix complex electrical/electronic fa
- ultsHands-on use of OEM diagnostic t
- oolsConfidence reading wiring diagrams and technical documenta
- tionExperience working with workshops, engineering, or technical t
- eamsAbility to support and guide technic
- iansPreferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support backgr
ound
Technical know
- ledgeModern vehicle systems: powertrain, ADAS, body electr
- onicsNetworks: CAN / LIN / Fl
- exRayDiagnostic methods: root cause analysis, guided diagnostics, fla
shing
La
- nguageWorking proficiency in English required (written and s
poken)
Additional infor
- mation:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Li
- vello 2RAL 36.000-40.
000 EUR