Branch Operations Manager | Reykjavik, Iceland | Relocation Support Available
Pubblicato il 04-08-2026 - Indie Campers in Roma
ppReady for your next international challenge? Join our team in Reykjavik and start a new adventure in Iceland. /p bRelocation support available, including a flight to Iceland covered by the company. /b h3About Us /h3 pIndie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. /p pThe Branch Operations Manager (City Lead) plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, you will drive operational excellence, team performance, and the overall customer journey while acting as the bridge between global standards and local execution. /p h3The Role /h3 pAs Branch Operations Manager, you will have full responsibility for the daily operations and performance of our Reykjavik depot. While remaining highly hands-on (60-70% of your time), you will also take ownership of the team's performance, operational efficiency, and financial results. /p pReporting directly to the District Manager, you will lead the local team and ensure the depot consistently delivers an outstanding customer experience while operating in a cost-effective and high-performing manner. /p h3Key Responsibilities /h3 ul liOwn the end-to-end performance of the city depot across Rental and Servicing operations. /li liLead, supervise, and develop the local operational team, including shift planning, task allocation,
and performance feedback. /li liBe a culture setter and lead by example. /li liTrack daily KPIs and ensure Standard Operating Procedures (SOPs) are consistently followed. /li liMonitor vehicle availability and proactively reduce downtime, including performing repairs when necessary. /li liManage depot costs, including consumables and rework prevention, while maintaining disciplined cost control. /li liOversee the preparation and presentation of RVs for sales appointments. /li liEnsure operational excellence and continuously identify opportunities for improvement. /li liDeliver an exceptional customer experience while maintaining high operational standards. /li /ul h3What We're Looking For /h3 ul li7-10 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments. /li liStrong hands-on operational mindset with the ability to step into daily depot activities whenever required. /li liProven leadership skills with experience managing and motivating teams. /li liExcellent organisational skills and the ability to multitask and prioritise under pressure. /li liComfortable performing physical tasks during busy operational periods. /li liFlexibility to work weekends, holidays,
and extended shifts during peak seasons. /li liValid Category B Driving Licence. /li liFluent English (mandatory). /li liNorwegian language skills are a plus but not required. /li /ul h3Practical Requirements /h3 ul liAbility to lift and move light-to-moderate loads (10-15 kg). /li liComfortable standing, walking, and moving throughout the depot for extended periods. /li liWillingness to work both indoors and outdoors in varying weather conditions. /li liFlexibility to respond to urgent operational needs when required. /li /ul h3What We Offer /h3 ul liFlight to Iceland covered by the company as part of your relocation support. /li liThe opportunity to live and work in one of Europe's most unique and breathtaking destinations. /li liA key leadership role in a fast-growing global company operating across Europe, North America, and Oceania. /li liCareer development opportunities within Field Operations and the possibility to transition to our offices in Lisbon, Mexico City, or Manila. /li liContinuous training and coaching to help you develop the skills that matter most. /li liCompetitive compensation package including Performance and Referral Bonuses. /li liFree Road Trips so you can experience Indie Campers across Europe, North America, and Oceania. /li liA dynamic, international, and innovative work environment where your contributions make a real impact from day one. /li /ul h3Are You Ready to Go Indie? /h3 pIf you're passionate about operations, leadership, customer experience, and ready to embrace an exciting international opportunity in Iceland, we'd love to hear from you. /p /p #J-18808-Ljbffr