Receptionist
Pubblicato il 04-08-2026 - Hôtel Ibis Yutz in Roma
We are looking for **receptionists** to welcome our guests at **Mercure Roma Corso Trieste**. **Qualifications**:
Careful of others and the environment around you: you contribute to making the stay as impeccable as unforgettable by bringing your little personal touch! With a strong team spirit and a keen sense of interpersonal skills, you are attentive to the needs of guests. Very fluent in Italian and English, you also have a good knowledge of a third language or like to discover new cultures. By joining us as a receptionist, you will become an Heartist. **Your missions**:
You ensure a personalized and warm welcome; the well-being of the guests is always your priority. You make the link with the different departments of the hotel according to the guests' requests; you are a "facilitator" recognized within the establishment. You are dedicated to continuously improving the quality of the hotel's services You are the guardian of the guest's loyalty, they will certainly come back a little for you. You will be trained in the financial tracking of revenues, and the safety of property and people.
During the night shift, you are responsible for the activities of the establishment in the absence of your hierarchy: hotel closing, cash collection, and anticipating the needs of the next day. Perform all check-in and check-out tasks Manage online and phone reservations Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments We will be waiting for you! Contratto di lavoro: Tempo pieno Retribuzione: a partire da €1.540,00 al mese Vantaggi: - Buoni pasto
- Orario flessibile Orario: - Turni Tipi di retribuzione supplementare: - Premio di produzione
- Quattordicesima
- Tredicesima