Customer Success Consultant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79xx63

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente. Customer Success Consultant – North Italy Country/Region: IT Location: Collegno, Turin, IT, 10093 Req ID 86603 | Collegno, Italy, ZF Digital Solutions Italy S.r.l. Job Description We are looking for an enthusiastic Customer Success Consultant for North Italy to help our customers derive maximum value from our products and services by acting as a liaison between the customer and our organization. Focusing on building strong, long‐term relationships, you will proactively engage with customers to understand their needs and challenges. Your aim will be to foster customer satisfaction, retention, and loyalty by helping customers achieve their goals.



Responsibilities Develop and maintain strong relationships with customers and act as the primary point of contact for an assigned group of customers. Gather feedback from customers and communicate that to the product team to inform future product enhancements. Provide product demonstrations and presentations to customers as needed. Identify opportunities to upsell or cross‐sell additional products or services to existing customers. Assist new customers with the onboarding process, helping them get set up and familiarised with the product or service. Provide training and educational resources to customers to help them optimise their use of the product or service. Collaborate with internal teams, including sales, support, and product development, to ensure a seamless customer experience. Qualifications 2–5 years experience in a customer‐facing role, ideally in Customer Success or Account Management. A minimum of 2 years' experience within the transport logistics indust

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79xx63