Director of Quality Management
Pubblicato il 04-08-2026 - Altro in Italia
Experteer OverviewAs Director Food & Beverage you will be the strategic leader of the property's culinary operations, aligning Restaurants/Bars, In Room Dining and Banquets with Marriott Luxury Collection standards. You will develop and implement departmental strategies, drive brand initiatives, and focus on revenue growth and financial performance. You'll work with the Executive Committee to ensure exceptional service and profitability, shaping the guest experience at a landmark luxury hotel. This role offers scope to influence guest satisfaction and operational excellence in a prestigious setting.Retribuzione / BenefitsLead and align the F&B; leadership team with the brand's service strategyOversee Restaurants/Bars, In Room Dining and Banquets/EventsDevelop property-wide strategies to meet brand and guest needs and drive ROIManage F&B; budget, monitor revenue against targets, and optimize profit marginsRecommend CAPEX for equipment and renovations in line with brand strategyFoster a culture of quality, accountability, and continuous improvementCoach and develop team members,
identify development needs, and succession planningMonitor guest feedback, KPIs and quality metrics to drive service excellenceCommunicate with executives and peers on progress and issuesEnsure cash and liquor controls policies are understood and followedDrive service initiatives and implement performance improvement plansResponsabilitàRegular work permitFluent Italian and English; French a plusExperience in 5* luxury hotels; familiarity with Marriott standards and policiesPrevious managerial experience with team leadership, motivation, and developmentStrong financial acumen and budget management capabilitiesStrategic thinking with proactive, solution-oriented approachAbility to foster a culture of quality, accountability, and attention to detailTrack record of driving continuous improvement and service excellence initiativesStrong analytical skills to interpret guest feedback, KPIs and quality