Content Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79y4kw

Reports to the Content Operations Lead. Full-time role, part of a 24/7 operational team. This role is offered on an Italian employment contract. Candidates must be based in Italy as we are unable to support remote working from outside the country due to local employment and tax legislation.
This role sits within Deltatre's Content Operations function, supporting the live and on‐demand (VOD) content operations that power sports and entertainment platforms in a 24/7 environment. The team handles the full content lifecycle — ingestion, enrichment, scheduling, publishing, and monitoring — for products used by millions of consumers worldwide.
Reporting to the Content Operations Lead, the Content Operations Manager provides end‐to‐end execution of content operations activities and acts as the link between internal delivery teams and external partners (content owners, broadcasters, federations). The role combines operational oversight, technical coordination, and stakeholder management, including managing external client relationships in high‐pressure situations.
Responsibilities




Operational Management
Assist the Content Operations Lead with day‐to‐day management and development of the Content Operations team
Oversee daily tasks across VOD processing, metadata preparation, audits, and publishing activities
Assist with onboarding, training, and mentoring team members, ensuring adherence to best practices and quality standards
Act as the escalation point for operational issues and provide real‐time decision‐making support
Content Lifecycle (Live and VOD)
Oversee the full VOD lifecycle: media ingestion, transcoding, metadata enrichment, playlisting, publishing, and front‐end verification as directed
Ensure accurate and timely scheduling, onboarding, and validation of live and upcoming events (daily, weekly, seasonal)
Maintain visibility of all content across platforms, ensuring availability and seamless playback for global audiences
Support live operations with real‐time moni

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79y4kw