Service & Spare Parts Specialist
Pubblicato il 04-08-2026 - Altro in Italia
Swegon Group AB, owned by Investment AB Latour and listed on the Stockholm Stock Exchange, is a market‐leading supplier in the indoor environment sector, offering solutions for ventilation, heating, cooling, and climate optimization, as well as related services and qualified technical support. Swegon has subsidiaries and distributors worldwide, along with 24 production facilities located in Europe, North America, and India. The company employs over 3,800 people and recorded a turnover of SEK 9.3 billion in 2024.
In Italy, the Group's official headquarters is located in Canatara di Cona (VE), where, in addition to the production plant dedicated to chillers and heat pumps, the Italian sales and distribution branch is also based. Approximately 400 people are employed at the site.
Are you looking for an international company where you can challenge yourself and grow?
Join our team We are looking for a Service & Spare Parts Specialist . This position, based in the Quality & Enviroment Department , will support Service Manager , working closely with the Service and Spare Parts Team.
ABOUT THE ROLE In this role, you will be responsible for ensuring an efficient and customer‐oriented after‐sales service, proactively managing requests and technical issues, as well as overseeing the entire spare parts process in close collaboration with internal teams.
RESPONSIBILITIES Proactive management of technical issues and service requests, in collaboration with the Service team and internal departments (Sales, R&D;, Logistics, etc.), to ensure prompt and effective problem resolution.
Application of Swegon's standard operating procedures, while maintaining the flexibility needed to ensure that the customer always remains at the center of attention.
Support for troubleshooting activities, including direct interventions at Swegon product installation sites when necessary.
Support in managing the entire spare parts order process, including product availability checks, quotation preparation