Quality Engineer

04 ago - Parma
Lincotek Group

ABOUT THE JOB

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Reporting to the Product Quality Manager, this role contributes to quality control throughout the production process, supporting the analysis of non-conformities, issuing and managing supplier deviation requests to customers, handling customer complaints, and implementing corrective and preventive actions, with a focus on technical documentation, acceptability criteria, and continuous improvement.

MAIN RESPONSIBILITIES

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- Demonstrates thorough knowledge of company procedures and work instructions, including established best practices, and ensures their correct application.

- Understands and applies customer specifications related to products and processes, as well as requirements for the notification and management of non-conforming products.

- Issues and manages supplier deviation requests in compliance with specific requirements, ensuring proper internal recording and traceability (ERP updates and data server archiving).

- Coordinates the investigation of internal and external non-conformities, promoting the implementation of effective corrective and preventive actions (e.g. RCCA,



8D).

- Participates in regular customer meetings, gathering feedback and identifying opportunities for quality performance improvement.

- Manages customer source inspections, ensuring adequate quality support.

- Maintains continuous alignment on the progress of assigned production orders by actively participating in production meetings.

- Contributes to the analysis of quality performance (e.g. scrap, rework, customer complaints), providing data and reports to support the Product Quality Manager.

- Supports the verification of the correct application of acceptability criteria and quality procedures throughout the entire production process.

- Manages quality support activities related to the monitoring and resolution of production orders with open issues.

- Manages and keeps quality documentation up to date, including work instructions.

- Reviews and updates procedures within the area of responsibility, ensuring alignment with internal requirements and customer specifications. xysqume

SUPERVISORY RESPONSIBILITY

Not applicable.

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