Hotel Front Desk Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79zg4o

You have a smile as warm as the sun and an unparalleled charming energy that sets the tone for every guest’s experience from the moment they arrive until their departure. **Tasks**: - Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Maintain updated records of bookings and payments **Requirements**: - Experience needed




- Languages: Fluent in Italian, English (premio: German)
- Understanding of how travel planning websites operate
- Excellent communication and organizational skills
- Flexible schedule to include all shifts as needed, including weekends and holidays
- Creativity, Open-mindedness
- Attentiveness and patience for customers
- Problem-solving mentality
- Ability to reflect and ponder
- Empathy and integrity If you enjoy being the welcoming face and voice to our guests as they make arrangements for their stay, then we’d love to hear from you.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79zg4o