Backoffice Sales Administrator - Italy
Pubblicato il 04-08-2026 - EP Equipment Group in Bologna
Do you want to be part of a leading innovator in material handling technology and revolutionize the world of forklift trucks? EP Equipment develops and manufactures electric and lithium-ion powered pallet trucks, stackers and forklift trucks. With our start-up spirit and the strength of a global company, we sell our products through a regional partner network that shares our vision. We are looking for a full-time **Backoffice Sales Administrator** - **Italy** (M/F/d) located in **Bologna, Italy.** ***Your tasks with us**: - **Customer Interface**:
Act as the primary contact for customers, coordinating communication between them and the EP organization.
- **Order Processing & Procurement**:
Manage customer orders and vehicle procurement, ensuring accurate and timely execution in the ERP system.
- **Dealer Network Coordination**:
Support the dealer network across Europe with a focus on Italy, assisting with dealer onboarding and acquisition.
- **Transport & Delivery Coordination**:
Plan and oversee truck deliveries in collaboration with logistics providers and internal teams.
- **Proactive Customer Support**:
Provide proactive customer communication, sharing updates on sales measures and promotions.
- **Sales Team Support**:
Assist the Sales Managers by preparing materials and handling ad-hoc administrative tasks. **Requirements**:
- Previous experience in sales support, order processing, or customer service, ideally in a B2B environment.
- Familiarity with CRM and ERP systems, knowledge in HubSpot is an advantage
- Experience in transport and logistics coordination is highly desirable, but not a must.
- Strong communication skills with a customer-focused mindset.
- Ability to multitask and maintain an overview in a fast-paced, dynamic environment.
- Excellent organizational skills and attention to detail.
- Comfortable with telephone communication and managing customer relationships across regions.
- Fluency in Italian and English (written and spoken); additional languages are an advantage. **Benefits**
- You take on your own area of responsibility and help to build our business in Italy.
- We encourage open communication, self-organization and the active involvement of all team members. You can contribute and develop your skills in our dynamic and supportive environment and grow with the company.
- Get access to the corporate benefits portal with attractive discounts. **We look forward to getting to know you!**
- P.S: You won't find the classic fruit basket with us, but you will find top coffee, which has even been approved by our Italian colleague_