FTC Program Manager, SWA, EU SWA OPS First Mile & Integration

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79zssa

ph3FTC Program Manager, SWA, EU SWA OPS First Mile Integration /h3pStellen-ID: | AWS EMEA SARL (Italy Branch) - G99 /ppAre you interested in creating the future of e‑com shipping? Do you want to be a part of a team building the next $1bn initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in shipping to solve some of the biggest logistical challenges facing not just Amazon, but the entire industry. /ppAmazon Shipping offers Amazon’s logistic capabilities as a product and service. Amazon Shipping’s first customers are sellers in the UK, offering to ship their domestic volume using our delivery network. This position is a great opportunity to join an entrepreneurial business that is growing at an incredible pace. You will be part of the core team that will be managing the Amazon Shipping business and operations across all legs of the supply chain (first mile, middle mile and last mile). You will also be leading the development of our operational product to deliver a world‑class customer experience, and the design and implementation of new operating solutions to enable the delivery of strategic targets (service, growth, cost). Your hands‑on approach, operational inclination, strong leadership skills and the ability to build and leverage relationships across a wide stakeholder group will be essential. /ph3Key Responsibilities /h3ulliLead operational programs for Amazon Shipping, and partner with AMZL/ATS operations and business teams. /liliMonitor weekly first‑mile qualitative and cost KPIs to be reported in SWA and AMZL WBR.



/liliPartner with AMZL/ATS/Commercial and Customer Support teams to improve processes and enhance performance. /liliOwn ops readiness documents (to define problem statements) and impact assessment. /liliOwn launch, implementation and scale‑up before handing over to operations as a BAU task set. /li /ulh3Key Qualifications /h3ulliKnowledge of Excel at an intermediate level (pivot tables charts, multiple criteria lookups, nested IF formulas, data cleansing, array formulas, etc.). /liliCustomer focus and professional demeanor. /liliOrganizational skill and an operations mindset. /liliAbility and interest in working in a fast‑paced and rapidly changing environment. /liliA strong work ethic based on a desire to exceed expectations. /liliExperience leading and interacting with cross‑functional teams. /liliAbility to organize and manage multiple tasks simultaneously. /liliStrong presentation skills. /liliAbility to travel in the EU. /liliFluent in written and spoken English. Proficient with Microsoft Excel. /liliKnowledge of Lean principles and DMAIC methodology. /liliExperience in MS Access and SQL. /liliExperience in requirement gathering and ability to write clear and detailed requirement documents. /li /ulpAmazon is an equal opportunities employer.



We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. /ppOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppThe minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated. /ppAmazon reserves the right to offer a higher salary and/or level, depending on the candidate’s skills, competencies, and experience. Amazon’s package may include a sign‑on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in the USA. /ppYour recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. /ppIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/79zssa