04 ago - Lazio
Mypos
At myPOS, we’re all about helping businesses grow and
get paid. We make payments simple, smart, and accessible for
everyone, but we’re more than just payment solutions—myPOS is a
partner in growth. From free multicurrency accounts to powerful
e-commerce tools, we’re here to support business owners of all
sizes and everyone out there who dreams of starting their own
business. As we are expanding our team, we’re looking for an
Indirect Operations Specialist to help us make a real difference in
the Fintech industry. Ready to join us and shape the future of
payments? Let’s make it happen! Categorie Protette (L. 68/99) About
the role: As an Indirect Operations Specialist, you'll be the
engine behind our self-employed field sales teams and resellers
across Italy. Your role is to make sure they have everything they
need to sell - and nothing slowing them down. You'll guide
Consultants and Resellers through the full sales cycle, from first
customer contact to first transaction, handling the operational and
administrative side. Sitting between the indirect sales channel and
the wider business, you'll surface insights, clear operational
blockers, and keep things moving toward our ambitious growth goals.
What you’ll do: Be the first point of contact for our indirect
sales channel, providing front-line phone and email support Support
Resellers and self-employed Sales Consultants across the entire
sales cycle - answering queries and handling the admin that gets
customers onboarded with myPOS Follow up on deals generated by
Consultants and Resellers, keeping each one moving smoothly through
onboarding Investigate and resolve anything getting in the way of
onboarding customers successfully Track orders and chase down
shipping delays for customers waiting on devices or products Spot
ways to work smarter and recommend improvements to our tools,
processes, and workflows This role is perfect for you if you have:
Excellent written and verbal communication in Italian and English
Strong customer service instincts and a calm, confident approach to
resolving cases Sharp attention to detail and the ability to solve
problems independently and decisively Excellent organisation - you
can juggle multiple cases and workflows A solid grasp of sales
practices and what good customer service looks like Confidence with
CRMs and the Microsoft Office suite Appartenenza alle Categorie
Protetta ai sensi della L. 68/99 Why you should join myPOS: Vibrant
international team operating in hi-tech environment Annual salary
reviews, promotions and performance bonuses myPOS Academy for
upskilling and training Unlimited access to courses on LinkedIn
Learning Annual individual training and development budget Refer a
friend premio as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national
level What we offer: Excellent compensation package 26 days annual
paid leave Health Insurance Meal Vouchers Reimbursement of
transportation expenses for the metro/train Who we are: Since 2014
we’ve been all about making payments easier and more accessible for
businesses of all shapes and sizes. Whether you’re at the counter,
selling online, or on the move, we’ve got businesses covered with
smart, accessible and affordable solutions that keep things easy.
Our mission? It’s simple. Help businesses get paid by taking
advantage of modern tech and innovative ideas, so payment
challenges are a thing of the past. Pro tip: Take it easy about
meeting every requirement—this job description is just that, a job
description! Even if you don’t tick every box, want you to apply
anyway! This is your chance to grow, learn, and build your career
with us. We value potential over perfection, and we are all about
mutual growth! myPOS is committed to providing equal employment
opportunities. All qualified candidates will be considered for
employment without discrimination based on age, ancestry, colour,
marital status, national origin, physical or mental disability,
medical condition, veteran status, race, religion, sex, sexual
orientation, gender identity or expression, or any other
characteristic protected by applicable laws, regulations, and
ordinances. Your application will be confidentially reviewed in
line with the General Data Protection Regulation (GDPR). Personal
information will be used solely for the job application and will be
stored for a period needed by the application process. Only
short-listed candidates will be contacted. Good luck!
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