04 ago - Città metropolitana di Roma Capitale
Cbtalents
Job Overview We are looking for a motivated and
customer-focused Italian Customer Support Specialist to join our
growing team in Lisbon. If you are passionate about helping
customers, enjoy solving problems, and want to work in an
international environment, we'd love to hear from you. Key
Responsibilities Provide exceptional customer support to
Italian-speaking customers via phone, email, and chat Handle
customer inquiries efficiently and professionally Resolve issues by
identifying customer needs and offering appropriate solutions
Escalate complex cases when necessary while ensuring timely
follow-up Maintain accurate records of customer interactions Meet
individual and team performance targets while delivering a
high-quality customer experience Requirements Fluent Italian (C2
level) Good command of English (B2 level) Strong communication and
interpersonal skills Customer-oriented mindset with excellent
problem-solving abilities Basic computer skills and the ability to
learn new systems quickly Previous experience in customer service
is an advantage but not required EU citizenship or a valid work
permit for Portugal What We Offer Competitive salary and
performance bonuses Paid training Career development opportunities
International and multicultural work environment Health insurance
and additional employee benefits Relocation support Ready to Join
Us? If you're an Italian speaker looking to build your career in
customer support while enjoying life in sunny Lisbon, we'd love to
hear from you. Apply today and become part of our dynamic
team!
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