Technical Consultant

04 ago - Milano
Philips

**Job Title**:Technical Consultant Design, install, configure, test, maintain and support Monitoring Analytics and Connected Care hardware and software solutions. **Your role**: - Deliver professional IT services to our customers as one off or as part of larger project engagements
- Support the project implementation teams, consisting of project managers, clinical consultants and field service engineers, with your IT expertise and experience on healthcare system integration
- Deliver training to internal and external customers
- Diagnose and resolve technical hardware and software issues, remotely and on-site
- Collaborate with the customers and the Customer Care Solutions Center to identify, analyze and develop a resolution plan to resolve customer’s issues
- Proactively suggest process and product improvements
- Identify new professional service opportunities by providing data and value analysisStrengthen our IT value proposition **You're the right fit if**:
Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Information Systems Technology, Software Engineering,



Computer Science Relevant experience in professional service development in the healthcare industry Excellent customer service skills Strong organizational, time management and planning skills Demonstrated knowledge and/or advanced certifications in: - IT Infrastructure and system integration
- HL7 System integration between Philips products and other systems in hospitals such as EMRs, Hospital Information Systems, Lab Systems or bedside devices
- Lyniate Rhapsody
- Device and System Integration via HL7, FHIR or comparable technologies. A HL7 certificationExpert knowledge of the HPM and EMR Philips products such as PIC iX, IGS, ISP, CareEvent, ICCA **About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose. **_#LI-EU_

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