Reliability Engineer

04 ago - Falconara Marittima
Experteer Italy

Experteer Overview

As a Reliability Engineer, you will improve equipment performance and lifecycle economics for sealing systems at customer sites. You collaborate under a partnership framework to troubleshoot, evaluate, and optimize seal operation. You will present technical and commercial recommendations, train customer staff, and drive standardization and inventory optimization. This role sits at the intersection of field service, engineering, and customer success, offering impact through reliability improvements and cost reductions. You are pivotal to delivering measurable reliability gains and fostering long-term customer partnerships.

Benefits

- Review customer applications and provide specific recommendations
- Troubleshoot seal operation problems and failures; analyze and rectify issues
- Improve MTBF and reduce material costs
- Reduce inventory by setting standards and optimizing levels
- Communicate with customers, company personnel, and vendors; provide technical counsel
- Deliver technical and commercial presentations to customers or management




- Provide training to customer staff aligned with reliability objectives
- Conduct regular plant surveys
- Assist in developing customer seal standardization programs
- Support inventory management programs to be implemented by customers
- Proactively solve problems on existing installations
- Negotiate with customers and sales on modifications to equipment
- Help customers identify productivity improvements from seal and system upgrades
- Approve design, materials, layouts, installation and drawings for xysqume seals
- Prepare reports and support partnership program management
- Suggest new approaches to problems and establish new standards and procedures
- Observe field performance results and collect data with local offices and sales reps
- Maintain and nurture customer relationships within the partnership framework

Responsibilities
- Mechanical engineering background
- Troubleshooting experience
- Customer-facing, technical professional providing guidance to engineering teams

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