Receptionist/workplace Ambassador

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a200k

JLL supports the Whole You, personally and professionally.
The Workplace Ambassador is responsible for managing the front of house and reception services. With a client centric approach to service excellence, where guests feel welcomed, ensuring a positive first and last impression for all visitors The Workplace Ambassador functions as a JLL professional who assists the FM team supporting the management of service delivery in their assigned buildings. As front of house support the Workplace Ambassador must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety.
**Activities**:
Customer Experience
- Greet all visitors with a warm welcome, creating a memorable experience.
- Assist and direct visitors to the appropriate staff member, maintaining security protocols at all times.
- Take initiative to proactively address guest needs and answer questions.
- Share knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive.
- Escort visitors to meeting rooms as required
- Immaculate personal presentation and the ability to ensure that the Front of House team maintains a professional image and standard of at all times Facilities Administration
- Track all visitors, including vendors, visiting employees and guests, using client provided tool.
- Coordinate security access cards for employees and vendors
- Coordinate printing and issue of visitor badges.
- Administration of parking spaces for visitors and employees




- Arrange taxis for client staff and visitors as requested
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures
- Assist with tracking employee on-boarding/off-boarding processes.
- Monitor and maintain office and badge consumables in line within agreed stock levels Site Operations
- Conduct daily meeting room checks as required by Facilities Management
- As required, assist with incoming and outgoing mail enquiries according to the existing procedures
- Assist in coordinating the repair and maintenance of office equipment including site inspections and Work Order creation
- Monitor Work Orders created for assigned building, following through to completion according to designated responsibility
- Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities.
- Understand & actively support JLL’s HSE and Quality Management programs LI-FT1




Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a200k