SERVICE EXPERT INTERN

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Ready to grow your talent and make an impact? Join us and become part of a company that leads digital transformation!
We are looking for a

Service Expert Intern

to join our team in Milan, someone eager to support daily operational activities, collaborate with colleagues across different departments, and contribute to delivering an excellent experience to our customers.
The role involves providing administrative and organizational support, managing documentation and data, assisting internal teams, and maintaining direct interactions with customers to ensure efficient and effective service delivery.
ABOUT US:

Namirial supports its customers in their digital transformation journey by providing trusted digital transaction management solutions. Namirial’s digital trust services include solutions for customer onboarding, agreement automation, signature workflow orchestration, identification, multi-factor authentication, electronic signatures, electronic registered delivery, long-term archiving, and electronic invoicing.
Founded in 2000 in Italy, Namirial Group is now present in more than 85 countries and employs over 1400 people. With its international network of more than 170 strategic partners, Namirial serves over three million customers worldwide and processes several million transactions per day. Namirial is accredited as a Qualified Trust Service Provider under the European Regulation 910/2014 eIDAS.
Provide administrative and organizational support to daily business activities
Manage documentation, filing activities, and data archiving
Support internal and external communications
Enter, update, and maintain information within company systems and databases
Assist colleagues with operational and back-office activities




Support cross-functional processes and business operations
Collaborate with teams located in Milan and Trezzano
Build and maintain positive relationships with customers, ensuring timely support and assistance
Ensure accuracy and completeness of documentation and records
Contribute to the continuous improvement of internal processes and operational efficiency
YOU MAY BE A FIT FOR THIS ROLE IF YOU HAVE:

Hard Skills
High school diploma or equivalent qualification
Good knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with digital tools and business applications
Ability to manage and organize documentation accurately
Basic data entry and administrative management skills
Preferred Knowledge In:
Customer service and support activities
Administrative and back-office processes
CRM or document management systems
Soft Skills
Strong organizational skills and attention to detail
Precision and sense of responsibility
Teamwork and collaborative attitude
Proactive mindset and willingness to learn
Flexibility and adaptability
Reliability and punctuality
Positive approach and customer-oriented attitude
Good communication and interpersonal skills
Languages Skills:
Basic English knowledge is considered a plus
COMPENSATION PACKAGE:

Employment Type: Internship (6 or 12 months)
Additional Information: The internship includes a structured learning path, mentorship and the opportunity to gain hands‑on experience in an international and innovative environment.
WHAT WE ARE OFFERING:

Working in an exciting and innovative market environment
Flexible working hours, uncomplicated holiday planning and home office
Dynamic and open-minded working atmosphere with attractive benefits
An international and motivated team that welcomes YOU!
At Namirial, we recognize the value of people as a fundamental element of our identity. xysqume
We promote a workplace that is open, inclusive, and respectful—where everyone feels seen, heard, and appreciated.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a2nkl