Middle Service & Commissioning Engineer

04 ago - Cavriago
AVL in Italy

The Service & Commissioning Engineer maintains, calibrates and repairs AVL products, usually on customer’s site. He/ She delivers professional and customer-oriented services according to defined processes and contributes to continuous improvement of products and services by providing feedback (e.g. CESAR, FSM reports, 8D-Reports, service reports, feedback provided to quality/business units).

Invii la sua candidatura dopo aver letto i requisiti di competenza e qualifica per questa posizione, riportati di seguito.
Responsibilities

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- Contribute to customer satisfaction by reliably performing tasks with guidance and clear communication

- Support profitability by applying standard procedures efficiently

- Assist in growing the service business by forwarding information on cross‑selling potential

- Help strengthen AVL’s market position by following instructions carefully and providing structured feedback

- Prepare and support the preparation of own activities under guidance

- Check system installations and safety chains following defined instructions

- Perform calibration of measurement chains and preventive or corrective maintenance as instructed

- Document results using predefined templates and archive system settings with support

- Support handover of system to the customer together with project leader





- Document executed tasks in CESAR or FSM with guidance

- Report observed quality issues to support future improvements

- Assist in analyzing and handling customer requests under supervisionProvide basic feedback on customer and product observations

- Execute tasks according to training and available documents

Profile Description

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- Technical high school diploma in Mechanical, Mechatronics, or Electronics

- 5-6 years of relevant professional experience

- Willingness to travel up to a maximum of 70 % percent (per year)

- English language skills (from good to advanced)

- High quality awareness and adequate xysqume execution exactness as well as troubleshooting and analytic skills

Nice To Have

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- Experience in installation and software upgrade of AVL tools such as PUMA, CAMEO, INDICOM, and CONCERTO

- Familiarity with creation and management of e‑cases within service processes

- Proactive mindset with the ability to efficiently manage tasks and unforeseen issues

- Basic understanding of communication and networking protocols in automotive/test environments

- Knowledge of ASAM/ASAP standards is considered an advantage

- Basic understanding of server systems

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