Sales Support Officer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a4dks

SALES SUPPORT OFFICER

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ENGIE Italia invites applications for the Sales Support Officer position, based in Milan as part of the Supply & Energy Management (S&EM;) business unit.

About ENGIE

ENGIE places sustainable development at the heart of its activities worldwide, spanning electricity, natural gas, energy efficiency and services. As a global leader in low‑carbon energy, we support clients on their decarbonisation journey, optimise assets and create value.

What you will do

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- Follow up and monitor hedging activities for national and international industrial customers (B2B markets).

- Interface and cooperate with internal teams:

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- Regulatory function to incorporate ARERA updates into billing systems.

- Billing team for IT evolutions driven by business or regulatory changes.

- Finance area for monthly closing checks.

- IT department for management and continuous improvement of internal tools.

- Credit risk and KYC‑AML teams.

- Track monthly gas and energy efficiency index updates and report into billing IT systems.





- Calculate final energy prices for invoicing and update internal CRM.

- Manage client relationships, resolving technical bill/contract queries.

- Maintain the IT portal for customer support, including contract creation, updates, and data monitoring.

- Produce forecast analyses and final reports for portfolio clients.

About You

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- Minimum 2 years of experience in sales support roles within the energy commodity sector.

- Strong communication and interpersonal skills.

- Advanced proficiency in the Office suite; Power BI knowledge is a plus.

- High level of analytical and data management competence.

- Innovative, digitally oriented mindset.

- Adaptable, quick learner.

- Fluency in English (written and spoken).

About ENGIE

Working at ENGIE offers a wide range of career opportunities across more than 30 countries. We create a community-driven environment that balances economic performance with social and environmental impact. xysqume ENGIE actively cultivates diversity and inclusion and is recognised as a leader in this area.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a4dks