Field Service Specialist
Pubblicato il 04-08-2026 - Altro in Provincia di Forlì-Cesena
Overview
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In this role you will diagnose and resolve technical issues on Foundation Equipment, collaborating with customers to deliver effective solutions. You’ll install and test electrical systems, support mechanical and hydraulic components, and coordinate with internal teams to improve products. You’ll lead customer training and document interactions to ensure knowledge transfer and optimize service quality. This position offers international travel to provide hands‑on support and showcases your technical leadership in a customer‑focused, cross‑functional environment.
Responsibilities
Diagnose and resolve technical issues on Foundation Equipment
Troubleshoot hydraulic, hardware, software, and communication interface problems
Collaborate with customers to understand issues and deliver effective solutions
Assemble, install, and wire electrical systems and panels on machines
Verify installations with testers and multimeters
Assemble mechanical and hydraulic components
Coordinate with Design Engineering,
Product Management, and Quality Control to resolve issues and feed product improvements
Deliver product training to customers and service partners
Document customer interactions, issues, and solutions accurately and promptly
Qualifications
Technical diploma (industrial, mechanical, electrical, or electronic)
Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings
Knowledge of electrical equipment for wiring and precision tools
Knowledge of PLC programming systems
Knowledge xysqume of measurement instruments: testers, multimeters, etc.
Knowledge of screw, bolt, thread, and hydraulic fitting specifications
Knowledge of measurement tools (tape measure, caliper)
At least 3 years of experience in similar roles
Good knowledge of English (B2 level)
Excellent communication and leadership skills
Ability to work collaboratively and cross‑functionally with other departments
Willingness to travel internationally to provide customer technical support
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