04 ago - Italia
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Overview Experteer OverviewIn this role, you will lead customs operations within the automotive vertical, building a high-performing team and improving processes to boost productivity and customer satisfaction. You will ensure compliance with policies, manage resources, and coordinate with risk and compliance to handle authorities. The position emphasizes process optimization, team development, and effective incident resolution in a global logistics context. You will contribute to Maersk's journey toward becoming the Global Integrator of Container Logistics through cross-functional collaboration and continuous improvement.
Responsibilities Control customs processes to ensure safe, quality, and efficient operations
Supervise team per group policies and applicable laws
Lead projects, resourcing, and coordination with local management
Oversee workload, clarify roles, and conduct performance evaluations
Manage recruitment, onboarding, and training needs
Ensure optimal use of resources to meet company goals
Handle escalations and resolve potential claims
Coordinate with Risk & Compliance for regulatory communications
Prepare and communicate information for employees under responsibility
Possibility of business trips
Oversee compliance and safety measures as established for the Operations Department
Qualifications Deep understanding of local market and regulations
Comprehensive knowledge of the logistics landscape
Experience in managing people in a complex environment (engagement, motivation, rewards)
Experience in Customs is a plus
Strong customer-facing and interpersonal skills with high customer orientation
Strong teamwork attitude
Ability to work under pressure and meet deadlines
Excellent communication skills across organizational levels in English
Benefits Life & Accident Insurance
Meal Card
Employee Assistance Program
Global Referral Program
Global Maternity Program (Return to Work Plan)
Role Specific Benefits
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