Project Manager, Operational Reporting

04 ago - Italia
Altro

Job Summary Project Manager, Operational Reporting & Insights; Location: Roma, LAZ, IT. Full-time, on-site position with the Central Operations team embedded within Repair Operations.
This role is hybrid remote with on-site presence in Europe (London, Paris, Rome, Milan, Berlin, Budapest, Barcelona, Lisbon) and requires occasional travel.
What You'll Do Build data tools for warehouse teams: Design, build, and maintain user-friendly dashboards and data visualizations that give local ops teams clear visibility into key efficiency and quality metrics.
Define operational metrics: Develop and standardize new operational and quality metrics to accurately measure and improve in-warehouse repair performance globally.
Provide ad-hoc analytical support: Act as the go-to analytical partner for Repair Operations, rapidly answering ad-hoc data questions to support real-time decision making.
Monitor trends and flag issues: Proactively monitor operational data trends and surface risks or inefficiencies early to leadership with clear recommendations.
Drive global operational improvement:



Use data insights to identify bottlenecks and spearhead initiatives that optimize repair, tool, and space utilization across global warehouses.
Collaborate cross-functionally: Bridge the gap between technical and non-technical teams, collaborating closely with local operations leaders, frontline mechanics, data scientists, and product managers.
Manage and influence stakeholders: Independently lead presentations and build comprehensive documentation to influence senior operational leaders across multiple geographies.
About You Global Ops Experience: 2+ years of experience driving operational and efficiency improvements through data insights across a large, global operations organization.
Expert Data Analytics & SQL: Expert-level proficiency in SQL, along with advanced data visualization skills using tools like Tableau, Power BI, or similar platforms.
Advanced Spreadsheet Modeling: Mastery of advance

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