05 ago - Italia
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Job Summary We are looking for a hands-on engineer to boost dealer service capabilities across our telehandler network. You will be the main technical partner for dealers, owning training, troubleshooting, and all dealer-facing technical support.
Location: Central Italy
Key Responsibilities
Deliver technical training for dealer service teams (telehandler systems, diagnostics, maintenance).
Provide on-site/remote support to resolve complex technical issues and improve first-time fix rates.
Implement service process improvements and drive dealer performance KPIs.
Coordinate equipment upgrades/retrofits and manage dealer technical escalations.
Requirements
~3+ years of experience in construction machinery service (telehandler experience preferred).
~ Strong knowledge of hydraulic, electrical, and mechanical systems.
~ Fluent Italian; working English for technical communication.
~ Valid driving license, willingness to travel frequently across Central Italy.
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