End User Governance Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a735s

The company
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937.
IDV is an independent internal structure entirely dedicated to research and development, with full access to the company's extensive engineering resources.
Role Summary
We are looking for an experienced End User Governance Manager to strengthen our IT Operations & Digital Employee Experience governance model at a global level.
This role will be responsible for defining, governing, and optimizing end-user services, covering contractual management, device leasing, endpoint engineering standards, and budget control, ensuring efficiency, cost optimization, and service quality across the organization.
Key Responsibilities
End User Services Governance
Define and govern the global end-user service model, ensuring consistency, scalability, and compliance.
Act as the reference point for governance of workplace technologies and endpoint standards.




Ensure alignment between operational execution and strategic objectives.
Contract & Vendor Management
Manage contractual relationships with vendors providing end-user services, including device leasing and related services.
Oversee contract performance, SLAs, and cost efficiency, driving continuous improvement.
Support sourcing strategies and vendor evaluations in collaboration with Procurement.
Device Leasing & Lifecycle Strategy
Define and govern leasing models for end-user devices, ensuring optimal balance between cost, performance, and user experience.
Oversee device lifecycle strategies, refresh policies, and standard configurations.
Ensure alignment between asset strategy and financial planning.
Endpoint Engineering & Standardization
Govern the engineering of end-user endpoints, defining standard images, configurations, and security baselines.
Ensure consistency and compliance with cybersecurity, compliance, and digital workplace standards.
Collaborat

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a735s